To check your URL protocol, follow the steps below. When opening files in the desktop app, Teams uses the URL protocol to open compatible Office app. Uninstall and Reinstall Teams 1] Check your Url Settings.If Microsoft Teams cannot open Office files in the Desktop app, follow the solutions below. Teams cannot open files in the Desktop app If Teams cannot open files on your desktop app, maybe you are not using the correct protocol settings, so ensure that it is accurate. What is the reason Teams cannot open files on the desktop app? The method to open files in Microsoft Teams is simple all you need to do is to select the file you want to view and then click on the “ Open desktop app” option, but unfortunately, sometimes Teams cannot open Office files. ![]() ![]() ![]() Microsoft Teams can open Office programs such as Word, PowerPoint, and Excel files right in the desktop app.
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